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SHIPPING & RETURNS

SHIPPING POLICY

At Temple Foods, we use strict protocols for global sourcing. Our products are prepared using only naturally dried fresh foods, ground and wrapped in vegetable cellulose housing. We manufacture without using toxic pharmaceutical excipients, preservatives, additives and chemical tagalongs. Our shipping methods are fast and reliable, and we strive to get your order to you as quickly as possible. Shipping costs are calculated based on the weight and destination of the package. You can trust us to deliver your purchase safely and securely.

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Please ensure that your shipping address is filled out accurately and completely.

​While we will make every effort to contact you if your provided address is incomplete or invalid, we cannot take responsibility for any parcels shipped to the incorrect address if the address that you have provided us was inaccurate.

RETURN & EXCHANGE POLICY

At Temple Foods, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 14 days of delivery.

We will do our best to resolve any issues you may have, including offering a refund or exchange for the product.

Please note that some items may not be eligible for return due to their perishable nature.

We appreciate your business and will always strive to provide you with the best possible experience.

We would love to hear from you and get to know you! 

Please leave your review

DISPATCH DETAILS

Physical Address:

Unit 5

167 Alumina Street,

Silvertondale,

Pretoria

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Dispatch Hours:

Monday - Friday:

08h30 - 16h00

Weekends & Public holidays:

Closed

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Dispatch Contact:

Lizette

Email: templefoods@outlook.com

WhatsApp: 083 302 1469

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CONTACT DETAILS

Customer & Product Support:

Jeanie

Email: jeanie@templefoods.co.za

WhatsApp: 060 100 8000

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Logistics Manager:

Chris

Email : chrisb@templefoods.co.za​​​

WhatsApp: 067 777 5553

HELP

OTHER CONTACT

WhatsApp: 067 777 5553

Email:  contactus@templefoods.co.za

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Anna: 068  3000 777 (Emergencies)

Jonathan: 068 2000 777 (Emergencies)

BANKING DETAILS

Name: Living Labs

Bank: FNB

Account Number: 63130655244

Branch Code: 250655

Type: Cheque

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