Free economy shipping on orders over R700Orders ship Mon–Fri in 0–3 business days
Temple Foods

Help

Frequently asked questions

Shipping

+What are the shipping options available?

Free shipping on orders over R700 within South Africa. Below R700, delivery is a flat R100. We ship within South Africa only. If you're outside South Africa, you can also find our products on Takealot.

+How long until my order ships?

Orders are processed Monday to Friday and ship in 0–3 business days from our Pretoria facility.

Payment methods

+How can I pay?

Credit/debit cards via Peach Payments, instant EFT and SnapScan via iKhokha, or manual EFT (bank transfer). All transactions are encrypted.

+How do I pay by EFT / bank transfer?

Choose "EFT / bank transfer" as your payment method at checkout. Once you place the order, our banking details appear on your order confirmation page and are also emailed to you. Make the transfer from your own bank, using the order reference shown so we can match your payment. As soon as it reflects in our account we confirm your order and ship it.

Product information

+What's in your products?

Pure active ingredients. No binders, no fillers, no microcrystalline cellulose, no magnesium stearate, no silicon dioxide, no stearic acid, no metals, no chemicals, no gluten, no wheat, no sugar, no lactose, no artificial colouring, no preservatives.

+Are your products blends or single ingredients?

Some are pure single-ingredient supplements; others are intentional blends. Our Ashwagandha, for example, is paired with Vitamin B5 to balance the adrenal effects. Every blend exists for a reason explained on the product page.

Returns & refunds

+Can I return a product?

Yes — unused, unopened items within 14 days of delivery. Opened supplements can't be returned for food-safety reasons. Email contactus@templefoods.co.za with your order number to start a return.

+What if my order arrives damaged?

Contact us within 48 hours with photos and we'll replace or refund immediately — no return needed.

Loyalty programme

+How does the loyalty programme work?

Earn 30 points when you sign up and 1 point per R1 spent on the website. Redeem at checkout: 20 points = R1 off, for up to 30% of your order. Points apply to full-price items only (not sale items or bundles) and can't be combined with a discount code. See the Loyalty page for full details.